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| About Us Glitzy Jewels are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Glitzy Jewels Unit 17 Meadow Lane Industrial Estate Gordon Road Loughborough LEICS LE11 1JP United Kingdom Phone: +44 (0)1509 265444 Fax: +44 (0)1509 277279 Email: sales [at] glitzy-jewels [dot] com VAT Registration Number 910 3500 80 Company No: 6229675 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We will not ask for payment immediately as we prefer to pack you order first so that any discrepencies can be sorted out. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard and all Debit Cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Shipping Charges UK Mainland orders over £150 (excl VAT) are carriage paid. UK Mainland orders under £150 (excl VAT) - £6.50 carriage will be charged on your invoice. Offshore UK and Overseas orders - we will contact you to agree carriage costs before shipment. Shipping charges are based on a single carton. Glitzy Jewels shall, in no circumstances whatsoever will no be liable for any indirect or consequential loss or damage of any kind, including any loss of profits or interest cost and for the avoidance of doubt, the cost of recompiling the information contained on the goods. |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in <days> business days . International orders are generally received in under <days> days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free. Orders within the EEC will be charged VAT unless a VAT registration number can be provided. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> Not including carriage charge |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)1509 265444 (International +44 +44 (0)1509 265444) or fax us on +44 (0)1509 277279 or write to us at Unit 17 Meadow Lane Industrial Estate Gordon Road Loughborough LEICS LE11 1JP United Kingdom |
| Privacy Policy Glitzy Jewels do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy We do not accept sale or return goods nor do we drop ship. If items are faulty we will either replace them or refund you the money within 7 days of the order being delivered. We will not accept any shop soiled goods. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |